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Frequently Asked Questions

Where are the products made?

Where are the products made?

All our products are made in Finland and Bulgaria.

What is the make time?

What is the make time?

Make time is 1-3 weeks.

What is the delivery time frame?

What is the delivery time frame?

With standard shipping delivery time is 1-2 weeks to Europe, 2-4 weeks outside Europe.

Can I track my package?

Can I track my package?

Yes, you can. You will receive your tracking number with confirmation email after the item is dispatched.

Do you accept payments instead of paying the whole order at once?

Do you accept payments instead of paying the whole order at once?

Unfortunately, at the moment we don’t accept payments.

Do you have anything in stock?

Do you have anything in stock?

Usually, we don't have. All our product are made to order. All available items will be noted here on our website or on our Instagram page @kootacrib.

Could you please advice me should I choose the woolen or the cotton bassinet body?

Could you please advice me should I choose the woolen or the cotton bassinet body?

Both are natural, pure and breathable. Wool has some additional properties, e.g., it’s naturally flame retardant less wrinkly. Cotton has a different texture, it’s lighter and has a slightly brighter color than wool.

 What is the best and softest material for the mattress?

What is the best and softest material for the mattress?

Both are soft, but not overly soft as chemically treated fabrics. Wool is water repellent and wicks moisture away from the skin, keeping your baby warm and dry. Both materials are naturally hypoallergenic.

Are there any choices in the colors?

Are there any choices in the colors?

We do not use dyed fabrics so all comes in natural colour.

Is wool bassinet body too warm in the summer?

Is wool bassinet body too warm in the summer?

Wool keeps your baby cool when it’s hot and warm when it’s cold. Breathing, crimp wool fibers protect from heat and insulate through cooler times, which is important especially for infants because their thermoregulation is not yet developed.

Is the woolen bassinet body washable?

Is the woolen bassinet body washable?

Yes, all bassinet bodies are washable.

Does the mattress have removable cover?

Does the mattress have removable cover?

The mattress is hand tufted and has zip. If you want to remove the wool filling to wash the cover, you need to snip all tufts and re-sew them after.

Does the changing table fabric come off for washing?

Does the changing table fabric come off for washing?

Yes. The changing pad is removable and washable.

How long my baby can sleep in the Crib?

How long my baby can sleep in the Crib?

Usually up to 2 years, until the child tries to climb on the crib rail or child’s height is 35 in /88 cm. The Crib is over 26 in/60cm deep as required in the safety guidelines.

How long babies use usually the Bassinet?

How long babies use usually the Bassinet?

Until they start to pull themselves up, usually 6-8 months.

Are the wheels functional?

Are the wheels functional?

Yes, the wheels of the bassinet are functional. All beds can be customized and made with or without the wheels, upon your wish.

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